With Roadwurx, you can enter call information while on the phone with the caller. You may return to update the call information at any time, or even create a work order directly from the call. A print button allows you to print the call report and hand it off to a foreperson so he or she can inspect the issue first-hand. If the issue has been handled or unfounded, you may update the call report as "Resolved" with the click of checkbox.