The Superintendent's Desk

Municipal Road Management Insights and Highway Department Best Practices

The Backbone of Infrastructure Management: The Importance of Record Keeping for Highway Departments

The Backbone of Infrastructure Management: The Importance of Record Keeping for Highway Departments

May 12, 2023
Listed in Administration

In the realm of transportation infrastructure management, highway departments serve as stewards of vital road networks that connect communities, facilitate commerce, and ensure mobility for millions of people. At the heart of efficient and effective highway management lies comprehensive record keeping—a practice often overlooked but essential for informed decision-making, regulatory compliance, budget management, and long-term planning. In this article, we delve into the critical role of r…continue

Maintaining Sign Retroreflectivity

Maintaining Sign Retroreflectivity

February 1, 2019
Listed in Highway Safety

*The following information has been copied verbatim from Federal Highway Administration publication FHWA-SA-07-020. Traffic signs provide important information to road users. To be effective, traffic sign visibility must be maintained during daytime and nighttime conditions. In addition to Section 2A.08, the MUTCD addresses sign visibility in several other places, including Sections 1A.03, 1A.04, 1A.05, 2A.06, 2A.07, and 2A.22. These sections address factors such as uniformity, design, placement…continue

Handling Angry Resident Calls

Handling Angry Resident Calls

January 8, 2019
Listed in Daily Tasks

A highway department's phone is most often the front line of customer service and, quite often, when someone calls their highway department, it is a complaint. They are angry at something we have done, something they believe we have done incorrectly, or something we didn't do, but they feel we should have. There are members of the public who are extremely passionate about our perceived failings and we, as civil servants, must be skilled in de-escalating the hostility and, if possible, ma…continue

Full Feature Set

Full Feature Set

December 27, 2018
Listed in Roadwurx Features

Roadwurx is always growing and evolving. Here is the current complete feature set for our highway department software. Reach out to us if you have an questions or ideas on how we can improve. Roads You have the ability to store all of the following data for every road you add to your database: Road name Length Width Ward Pavement Condition Index (PCI) Surface Condition Surface type (Asphalt, Chip Seal, Concrete, Gravel, Dirt, Other) Primary speed limit Fire district EMS district Water district, …continue

Why Roads Fail Prematurely

Why Roads Fail Prematurely

December 24, 2018
Listed in Road Maintenance

In a perfect world, pavement would last forever. Unfortunately, this is not the case. Before deciding on the proper repair, we need to understand why there may be premature distresses. Before discussing why roads fail prematurely, we need to start with, “What is a road?” What is a Road? A road allows transportation from point A to B in all weather and traffic conditions. While a basic definition, this does not answer the question of why we build roads. Essentially, we build roads to …continue


Highway Department Asset Management System