The Superintendent's Desk

Municipal Road Management Insights and Highway Department Best Practices

Driving Towards Sustainability: The Importance of Roadway Preventative Maintenance

January 12, 2024
Listed in Road Maintenance

Roadway preventative maintenance is a proactive approach to preserving the condition and functionality of transportation infrastructure, ensuring safer, smoother, and more sustainable roadways. By addressing minor issues before they escalate into major problems, preventative maintenance not only extends the lifespan of roads but also reduces long-term costs and enhances the overall quality of the transportation network. In this article, we'll delve into the significance of roadway preventati…continue

Traffic Cone Usage

June 17, 2023
Listed in Road Maintenance

Road cones, also known as traffic cones or safety cones, are highly visible, cone-shaped markers that are used in various situations to manage and control traffic, improve safety, and indicate temporary hazards on roads and other public areas. Here are some common uses of road cones: Traffic Control: Road cones are often deployed to redirect traffic during construction or maintenance work on roads. They help guide vehicles and pedestrians safely around work zones and indicate changes in traffic …continue

The Backbone of Infrastructure Management: The Importance of Record Keeping for Highway Departments

May 12, 2023
Listed in Administration

In the realm of transportation infrastructure management, highway departments serve as stewards of vital road networks that connect communities, facilitate commerce, and ensure mobility for millions of people. At the heart of efficient and effective highway management lies comprehensive record keeping—a practice often overlooked but essential for informed decision-making, regulatory compliance, budget management, and long-term planning. In this article, we delve into the critical role of r…continue

Maintaining Sign Retroreflectivity

February 1, 2019
Listed in Highway Safety

*The following information has been copied verbatim from Federal Highway Administration publication FHWA-SA-07-020. Traffic signs provide important information to road users. To be effective, traffic sign visibility must be maintained during daytime and nighttime conditions. In addition to Section 2A.08, the MUTCD addresses sign visibility in several other places, including Sections 1A.03, 1A.04, 1A.05, 2A.06, 2A.07, and 2A.22. These sections address factors such as uniformity, design, placement…continue

Handling Angry Resident Calls

January 8, 2019
Listed in Daily Tasks

A highway department's phone is most often the front line of customer service and, quite often, when someone calls their highway department, it is a complaint. They are angry at something we have done, something they believe we have done incorrectly, or something we didn't do, but they feel we should have. There are members of the public who are extremely passionate about our perceived failings and we, as civil servants, must be skilled in de-escalating the hostility and, if possible, ma…continue


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